Pagamenti e Rimborsi
I chose to pay in 3 installments, how does the refund work?
If you choose to pay for your purchase in 3 or more installments, in the event of a return, the installments already paid will be credited back to you, while subsequent installments not yet due will be blocked and will not be charged.
How can I track the status of my return?
You can track your return using the tracking number provided when you submitted your return request. The tracking link may not be visible during the first few hours after the return request, and the information may take up to 24 hours to update. If ...
Where can I find the return label and form?
All our shipments eligible for return include a paper copy of the return form, which you must fill out, clearly indicating the quantities of the products you wish to return. Alternatively, you can access the return form along with the return label at ...