Are returns free for Premium Members?
Premium Club Members enjoy free returns on all orders, except for orders containing only Sale or Promotional items.
In these cases, a fee of €4.90 will be applied as a return contribution.
If your order is not eligible for free returns and the return fee applies, this will be clearly displayed during the checkout process.
The return process is convenient and secure. Within 14 days of receiving your order, you can request a home pickup or drop off the package at a designated collection point.